Data Security Policy

Data Security Policy for ShishyaGo 2.0

Effective Date: 08-01-2026

ShishyaGo 2.0 ("we", "our", or "us") is a digital school management platform designed to securely manage academic, administrative, and communication processes for educational institutions.

This Data Security Policy describes the measures we take to protect user data and ensure confidentiality, integrity, and availability of information on the ShishyaGo 2.0 platform.

1. Commitment to Data Security

We are committed to safeguarding all information stored and processed on ShishyaGo 2.0.
Our security practices are designed to prevent unauthorized access, data breaches, misuse, loss, or alteration of data.

2. Types of Data Protected

We protect all categories of data, including:

a. Personal Data

  • Name, email address, phone number
  • Role and identity information (Admin, Principal, Teacher, Student, Parent)
  • School, class, and section details

b. Academic & Administrative Data

  • Attendance records
  • Exam results and grades
  • Fee and payment records
  • Notices and communication data

c. Technical Data

  • Login activity and access logs
  • Device and browser information
  • IP addresses and system usage data

3. Security Measures Implemented

To ensure data protection, ShishyaGo 2.0 implements:

  • Secure authentication and role-based access control
  • Encrypted data transmission (HTTPS/SSL)
  • Encrypted data storage where applicable
  • Regular system updates and security patches
  • Continuous monitoring and threat detection
  • Backup and disaster recovery mechanisms

4. Access Control & Authorization

We follow strict role-based access policies:

  • Users can access only data relevant to their role
  • Administrative access is limited to authorized personnel
  • Sensitive operations require additional verification

Unauthorized access or misuse of data is strictly prohibited.

5. Data Storage & Backup

  • Data is stored on secure servers with restricted access
  • Regular backups are performed to prevent data loss
  • Backup data is protected with security controls

6. Third-Party Security

We may use trusted third-party services for:

  • Hosting infrastructure
  • Payment processing
  • Notification services (SMS, Email, Push)

All third-party providers are required to follow strict security and confidentiality standards.

7. User Responsibilities

Users are responsible for:

  • Maintaining confidentiality of login credentials
  • Using strong passwords
  • Avoiding sharing accounts with unauthorized persons
  • Reporting suspicious activity immediately

ShishyaGo 2.0 is not responsible for breaches caused by user negligence.

8. Incident Response

In the event of a data security incident:

  • We will investigate and take necessary corrective actions
  • Affected institutions will be notified where required by law
  • Measures will be implemented to prevent future incidents

9. Data Retention & Disposal

  • Data is retained only as long as required for educational and legal purposes
  • Obsolete or unnecessary data may be deleted or anonymized securely

10. Updates to This Data Security Policy

We may update this policy periodically to reflect changes in technology, legal requirements, or security practices.
Any updates will be published with a revised effective date.

11. Contact Us

If you have any questions regarding this Data Security Policy, please contact:

ShishyaGo Support Team

📧 Email: support@shishyago.com

📞 Phone: +91 92026 46558

Data Security Policy | ShishyaGo | ShishyaGo